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E-Mail: Support@NootropicsDepot.com

Order Payments

Order Verifications

Nootropics Depot is committed to protecting itself and our customers against the growing threat of online credit card/payment fraud. Financial losses or penalties incurred due to online credit card/payment fraud can have far-reaching, negative effects - including driving up the cost of items that you purchase to the payment processing options that we are able to make available to you.

At our discretion, Nootropics Depot reserves the right to manually verify payment details on any purchase prior to the shipment of an order. The details requested may include, but not necessarily be limited to, proof of picture ID, billing address and/or credit card. If you have questions regarding this policy, please do not hesitate to contact us.

Fraud hurts everyone. Your help and cooperation is pivotal to preventing it.

PayPal Payments

Unfortunately, Nootropics Depot is unable to accept payments sent via PayPal for orders placed on our website. This is not by our choice. As a general policy, PayPal has made a willful choice not to work with a variety of nootropic and/or dietary supplement vendors. While it is true that some smaller vendors in and outside of our industry are able to offer PayPal, this is only the case because they are outliers of PayPal's internal account audit thresholds. We encourage additional questions or feedback regarding this policy to be directed towards Paypal's customer support team. Thank you. 

Coupon Codes and Promotional Offers Policy

From time to time, Nootropics Depot may periodically make available a special coupon code or promotional offer. Generally, these offers are made available to our e-mail newsletter subscribers. Additionally, we offer a 10% off coupon code good for a one-time use when a new user subscribes to our e-mail newsletter. If you have not already done so, we invite you to subscribe to our e-mail newsletter by clicking here. Simply complete the subscription sign-up to receive your unique coupon code. Full offer details may be found by clicking here

Unfortunately, there are also many rogue coupon code or "deal" websites that have published fake coupon codes or promotional offers for NootropicsDepot.com. While we do submit "take down" requests for these fake offers if we are made aware of them, they are almost always published without our knowledge. Because these coupon codes and promotional offers are not and have never been a legitimate offer(s) made available by us, we are unable to honor the coupon code or promotional offer listed on any of these websites. Additionally, special offers or promotions offered on other websites such as distributor websites, resellers or third-party selling channels may not be honored on NootropicsDepot.com or vice versa. Our apologies for any inconvenience or confusion this may cause. Thank you.

Credit Card Statement Descriptors and Charges

 Your credit card or bank statement will reflect one of the following descriptors:

  • Nootropics Depot
  • Paydoo*Nootropics Depot

If the descriptor shown is Paydoo*Nootropics, your bank may assess international transaction fees. These fees are in no way assessed or collected by Nootropics Depot or our credit card processor. All MasterCard and AMEX charges will run through our domestic card processor. If you have additional questions regarding an international transaction fee shown on your credit card or bank account, please contact your financial institution for further information.

Please note that many card issuers and banks do not charge international fees to their customers (i.e. Capital One Quicksilver Card). Please inquire with your financial institution to find out what charges to expect.

Thank you. 

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